Privacy Policy
Last updated: 27 June 2025
At Dragn Yoga & Coaching, your privacy is important to me. This policy explains how I collect, use, store, and protect your personal information.
Who am I?
Dragn Yoga & Coaching is operated by David Balfe, sole trader, based in the UK. I offer yoga, breathwork, meditation, and coaching services both in-person and online.
What information do I collect?
I may collect and store the following information:
- Name, email address, and contact details
- Health and wellbeing information (if you choose to share it for coaching or class purposes)
- Payment information (handled securely by third-party processors)
- Feedback or survey responses
- Usage data from my website and app (e.g., page visits, engagement)
- Coaching check-in conversations and messages (via WhatsApp or text message, with your consent)
How is your information collected?
- When you fill out forms (Google Forms, Momence CRM)
- When you sign up for classes, courses, or the app
- When you communicate with me via email, website, social media, WhatsApp, or text message
Where and how do I store your information?
Your data is stored securely using the following trusted platforms:
- Google Forms (for client intake and feedback)
- Momence CRM (for course delivery and customer management)
- DropBox (for securely storing documents, guides, and backup files)
- WhatsApp and text message (for coaching check-ins and group support, stored on secure, password-protected devices)
- Email (for communication)
All digital records are password-protected and encrypted where possible. Only I (David Balfe) have access to your data, except where a trusted assistant supports a session (e.g., for mental health emergencies).
How do I use your information?
- To deliver services and communicate with you (e.g., booking confirmations, reminders, newsletters, coaching check-ins)
- To personalise coaching or class content
- To manage accounts and process payments
- To improve services and app experience
- To comply with legal obligations
How long is your data kept?
- I keep your data only as long as necessary for the purposes above or as required by law.
- If you stop using my services, your personal data will be deleted after a reasonable period, unless you request earlier removal.
Your rights
You have the right to:
- Request access to the personal information I hold about you
- Ask for corrections or updates to your data
- Request deletion of your data at any time
- Withdraw consent for marketing communications
To exercise any of these rights, please contact me directly at dave@dragnyogacoaching.com.
Sharing your information
I do not sell or share your personal information with third parties, except:
- When required by law
- With service providers (e.g., payment processors, storage providers like DropBox, WhatsApp) who are GDPR compliant
Cookies and analytics
My website and app may use cookies and analytics tools to improve your experience. You can manage cookie preferences via your browser settings.
Changes to this policy
This privacy policy may be updated from time to time. The latest version will always be available on my website.
Contact
If you have any questions about this policy or your data, please contact me:
- Email: dave@dragnyogacoaching.com